Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 3 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Parcels are sent by Australia Post.
We offer FREE shipping on all orders, as well as a flat rate of $7 for Express Post.
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) however delivery times depend on location.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.